Terms & Conditions
Last updated: 1st September, 2025
Welcome to AI Mate. These Terms & Conditions (“Terms”) govern your use of our website, mobile application, and related services (collectively, the “Services”). By accessing or using AI Mate, you agree to these Terms. If you do not agree, please do not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services.
By using AI Mate, you confirm that you have the legal capacity to enter into this agreement.
2. Services Overview
AI Mate is a mobile-first productivity platform that provides:
AI-powered chat and task automation,
Integrations with third-party tools (e.g., Gmail, Google Drive, Google Calendar, JIRA, HubSpot, Confluence),
File uploads, notes, and memory-based features,
Scheduled and event-triggered agents.
We may update, add, or remove features at our discretion.
3. User Accounts
You must create an account to use most features.
You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of unauthorized access or use of your account.
4. Acceptable Use
You agree not to:
Use the Services for unlawful, harmful, or abusive purposes.
Interfere with or disrupt the integrity or performance of the Services.
Attempt to gain unauthorized access to our systems.
Upload malicious files or share sensitive personal information without proper safeguards.
5. Third-Party Integrations
AI Mate connects with third-party tools (e.g., Gmail, Calendar, HubSpot, JIRA).
By enabling these integrations, you authorize AI Mate to access data through the relevant APIs.
We are not responsible for downtime, errors, or data handling by third-party providers.
6. Intellectual Property
All intellectual property in AI Mate (software, design, branding, content) remains owned by [Your Company Name].
You are granted a limited, non-transferable license to use the Services for personal or business use.
You may not copy, reverse-engineer, or resell our Services without written permission.
7. Payment & Subscriptions
Some features are free; premium plans require payment.
Subscription fees are billed in advance on a recurring basis (monthly, annually, or as agreed).
All fees are non-refundable except as required by law.
8. Data & Privacy
We collect and process personal data in accordance with our [Privacy Policy].
You retain ownership of your content (emails, files, notes, data).
By using our Services, you grant us a limited license to process this data solely for providing and improving the Services.
9. AI-Generated Content Disclaimer
Outputs generated by AI Mate are for informational purposes only.
We do not guarantee accuracy, completeness, or suitability of AI-generated responses.
You are responsible for reviewing and verifying outputs before relying on them.
10. Termination
You may stop using AI Mate at any time.
We may suspend or terminate your account if you breach these Terms or misuse the Services.
11. Limitation of Liability
AI Mate is provided “as is” and “as available.”
We disclaim liability for indirect, incidental, or consequential damages arising from your use of the Services.
Our total liability to you shall not exceed the amount paid (if any) in the last 12 months.
12. Indemnification
You agree to indemnify and hold [Your Company Name], its affiliates, and employees harmless from claims, damages, or losses arising from:
Your use of the Services,
Violation of these Terms,
Infringement of third-party rights.
13. Governing Law
These Terms are governed by and construed under the laws of [Insert Jurisdiction]. Disputes will be resolved in the courts of [Insert Jurisdiction].
14. Changes to Terms
We may update these Terms from time to time. Updates will be effective when posted on our website or app. Continued use of the Services means you accept the updated Terms.
15. Contact Us
For questions or concerns about these Terms, contact us at:
Email: info@turtletechsai.com
Address: 74/15 Nehru nagar (East) Bhilai (C.G)